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Are you on a PC or a
Mac?
Critical Mention is designed to be viewed from a PC,
however Mac friendly options are available.
Please contact our office at 212-398-1141.
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Do you have the
correct version
Windows Media Player?
Critical
Mention recommends Windows Media Player 10 and Windows XP
to view videos
from Critical Mention. If you are running Windows 98 SE, ME,
or 2000,
you may download a free version of Windows Media Player 10
from the Media
Player
website.
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Experiencing
Erratic Playback?
Your Windows Media Player can be adjusted if you are experiencing
erratic playback, such as; audio with no video, video skips, or slow
buffering.
Open the media player and go to the MENU BAR. Select TOOLS, and then
OPTIONS. Within the OPTIONS window, select the PERFORMANCE tab.
Move the VIDEO ACCELERATION indicator to "NONE." Click OK and
Relaunch your Windows Media Player.
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Still having
problems?
Please contact
our office to troubleshoot further.
Our experienced team can be reached Mon-Fri 8:30 AM - 6:00 PM.
Phone 212-398-1141
Email
support@criticalmention.com
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